Return, Refunds and Exchange policy
We aim to provide a smooth and fair return experience. Please read carefully.
Eligibility for Returns
You may return an item if:
- It is unused
- In original packaging
- In the same condition received
- Requested within 7 days of delivery
Non-Returnable Items
For hygiene and safety reasons:
- Shapewear
- Lingerie
- Toys
- Sale items
- Clearance items
cannot be returned or exchanged unless defective.
Defective or Wrong Items
If vou receive a damaged or incorrect item, contact us within 48 hours of delivery with:
- Order number
- Photos of the issue
We will replace or refund the item depending on availability.
Exchanges
- Exchanges are subject to stock availability.
- If the size or colour is unavailable, a refund or store credit will be offered.
Refund Method
- Refunds are strictly prohibited.
Return Shipping
- Customers are responsible for return courier costs unless the item is defective.
- We do not accept returns without prior approval.
How to Request a Return
Email us at just4belles@gmail.com with the following:
- Name
- Order number
- Reason for return
- Pictures if applicable